Not getting 4g only h+ international g8141

[madtexan13]

Preferred network set to lte

Downloaded network setting twice

Called AT&T, was told an international phone doesn't get 4g 

Should I find a rep will change the IMEI to one from AT&T? 

[najodleglejszy]

hmmm, that's weird, as the XZP supports AT&T LTE bands. do you have another AT&T SIM to try it on the phone? or another phone to try your SIM on?
also as far as I know, changing IMEI number wouldn't help and last time I checked it was illegal to do.

[Uliwooly]

@madtexan13

I have AT&T and the same Xperia XZ Premium, which APN settings do you have? 

settings > more > mobile networks > Access point names > take a screenshot > post it here > and you can send me a Private Message to remind me. 

[madtexan13]

I've tried 2 Sims. I do have another phone I can try and good looking out about the IMEI. I thought maybe it wasn't reading as a 4g lol didn't know it was illegal. 

[Uliwooly]

@madtexan13

Name 

ATT Nextgenphone

APN

nxtgenphone

Proxy

Not set

Port

Not set

Password 

Not set 

Server 

Not set

MMSC 

http://mmsc.mobile.att.net

MMS proxy

proxy.mobile.att.net

MMS port

80

MCC

310

MNC

410

Authentication type

Not set

APN type

default,mms,supl,fota,hipri

APN protocol

IPv4/IPv6

APN roaming protocol

IPv4

Bearer

Unspecified

MVNO type

None

Make sure that under APN type there aren't any space after , 

[madtexan13]

This didn't work. It recognizes that I am on an ATT network, but no connection on the data side. I thought with network compatibility either the domestic or UK version of the phone would work. So I bought the UK version because of the fingerprint sensor. There has to be a workaround. Thanks for the help guys. 

[madtexan13]

---

@uliwooly wrote:

@madtexan13

Name 

ATT Nextgenphone

APN

nxtgenphone

Proxy

Not set

Port

Not set

Password 

Not set 

Server 

Not set

MMSC 

http://mmsc.mobile.att.net

MMS proxy

proxy.mobile.att.net

MMS port

80

MCC

310

MNC

410

Authentication type

Not set

APN type

default,mms,supl,fota,hipri

APN protocol

IPv4/IPv6

APN roaming protocol

IPv4

Bearer

Unspecified

MVNO type

None

Make sure that under APN type there aren't any space after , 

---

This didn't work. It recognizes that I am on an ATT network, but no connection on the data side. I thought with network compatibility either the domestic or UK version of the phone would work. So I bought the UK version because of the fingerprint sensor. There has to be a workaround. Thanks for the help guys. 

[Lord_viridis]

Does your sim receive 4G services?

Has it ever connected to 4G before?

[madtexan13]

The first Sim card did, when I took it to ATT they swapped my old one with a different one so this one hasn't. 

[Lord_viridis]

Sounds like they didn't activate the service on that sim.