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Factory seetings after Lollipops 5.1.1 upgrade

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Simon83
Visitor

Factory seetings after Lollipops 5.1.1 upgrade

My Sony Experia compact Z3 propose me to do the upgrade in Lollipops 5.1.1. I await because I wanted to shave my data before doing it. Without doing anything and without accepting the upgrade, my Sony has done the upgrade this morning. After the upgrade, my mobile is from scratch, I have lost everything...Is there a solution to get back my data ? And also is it normal that the mobile erase everything without autorisation ?!
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Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

@Simon83

That can't happen, you have to either use PCC and go through the menus or OTA and accept to download and install the update. I'm sorry to say this but you can't restore anything.

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2 REPLIES 2
profile.country.GB.title
Uliwooly
Expert

@Simon83

That can't happen, you have to either use PCC and go through the menus or OTA and accept to download and install the update. I'm sorry to say this but you can't restore anything.

Bearings
Contributor

If u backup ur data consistently, u should be able to extract the last saved data from PCC.