Join now - be part of our community!

Cannot backup my Z1 via pc companion after updating to 5.1

SOLVED
alexakis79
Visitor

Cannot backup my Z1 via pc companion after updating to 5.1

Hi, since the 5.1 been havin loads of issues. Phone not ringing, alarms not ringing, random start ups and heat...since i found a propable solution from the forum for the sound now i cant back up my phone through PC companion.

It reaches at a point of 1/4 during the backup and then the phone hangs and restarts.  Wanted to backup so i could to do a factory reset to solve all those issues but no luck..

Should i repair via PCC and reinstall software??? will i lose my data ???

Any suggestions???

10 REPLIES 10
profile.country.US.title
Qatrium
Expert

Cheers, still @xaninux provided a good help to your case. Thanks mate.