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Problems with DVD drive

profile.country.it_IT.title
gimedeo@aw67
Visitor

Problems with DVD drive

Adobe PRE 7 suddendly did not find my DVD drive. The same drive is recognized and usable from Picture Motion Browser.

I tried Windows Fixit obtaining this message: Error Code 0x80070002

Any help? Thanks and regards

1 REPLY 1
profile.country.GB.title
Blencogo
Expert

That error code is usually produced when a Windows Update fails to install.

When you look in Device Manager -> DVD/CD-ROM Drives is there a yellow warning ! against your drive? If you double-click on it does it say "Working Properly" or is there an "Error Code"?

:thinking: