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hard disc failure and no recovery disc how do i get laptop back as it was?

SOLVED
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tremble
Visitor

hard disc failure and no recovery disc how do i get laptop back as it was?

Hi, i had a hard disc failure and i did not have a back up or a sony recovery disc. i have had the disc replaced but i have lost all the programmes that came with my laptop, ie all the sony software, photoshop and the video editing. all i have is a basic windows set up. where can i buy or download a replacement sony recovery disc?

Hope someone can help, many thanks, Paul

1 ACCEPTED SOLUTION

Accepted Solutions
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Blencogo
Expert

If you did not make a set of Recovery Discs then the only way to get everything back to factory condition is to buy a set of Recovery Discs from Sony Support.

Go here and enter your Serial Numbers and navigate to 'Get in Touch'

http://support.vaio.sony.eu/computing/vaio/index.aspx?m=0&l=en_GB

:slight_frown:

View solution in original post

3 REPLIES 3
profile.country.GB.title
Blencogo
Expert

If you did not make a set of Recovery Discs then the only way to get everything back to factory condition is to buy a set of Recovery Discs from Sony Support.

Go here and enter your Serial Numbers and navigate to 'Get in Touch'

http://support.vaio.sony.eu/computing/vaio/index.aspx?m=0&l=en_GB

:slight_frown:

profile.country.en_GB.title
tremble
Visitor

Thanks to you both for the help, i spent ages trying to find the answer until i found this site.

Cheers, paul.