Terrible picture on Netflix

[Jewers]

Having a bad time with my new TV.  Recently purchased KD48A9.   The first TV was exchanged because of a fault but the picture itself was fantastic.  The new set is so much darker.  I tried watching a film in Netflix calibrated mode and it was impossible to watch as it was so dark.  I could not even see the white printing on the screen on the left-hand side.   Has anyone else had this problem with Netflix calibrated mode?  I am so disappointed.

[u8myufo]

I`d suggest switching calibrated mode off

[Jewers]

Thank you so much for getting back.  Yes, I have switched it off.  Just wondered if anyone else has had this problem.

[RRG-Fafnir]

My KD55 runs flat out, max brightness, contrast and gamma at peak, if not every thing is so daaaark. Even considered throwing it away

[Jewers]

Thank you for taking the trouble to get back.  You are right, everything is so dark.  Really disappointed with my purchase.

[Win_88]

Hi

Does the picture seem brighter when you turn off Netflix Calibrated mode? Could you show us how dark it is with a picture (preferably with average lighting in the room as opposed to complete darkness)?

Win_88

[Jewers]

Hi, Thank you for your interest.  Yes, the picture is much better when I switch off Netflix calibrated mode.  After reading up on all the features of the TV, I expected a great picture when the mode was switched on.  It is going dark here now, so I will have a go at taking a picture in the next day or two.  Thank you again for your help.

[RRG-Fafnir]

In recent years it seems that films are often created in low light, for example a room is lite with a couple of lamps, so everyone is walking about in a dark home, nothing like in reality where they would be able to see each other clearly, so it is difficult to view what the hell is going on, usually I just have to guess. This is not just a problem with Netflix, but with all channels. Hence the reason I have to overdrive the set just to get a proper picture. I was an early adopter of OLED and the application by Sony is a disgrace for an expensive smart tv.

[AndyLupescu]

Even on forums people tell that netflix calibrated mode,is a joke! Still,Netflix? Just courious,what is the maximul bitrate in you country when you play a 4k movie,or a HD one?I wait for your answer and then I'll continue!

[Jewers]

You are right.  Things are okay with studio lighting or outside scenes but some films are poor, particularly indoor scenes and this is also the same when I watch through my Sky box.  I couldn’t believe it when I tried Netflix Calibrated mode when “trying” to watch a film on Netflix.  The calibrated mode is now permanently switched off.  I am going to try to adjust my picture settings on Custom as I understand I can try out settings and will not mess up other settings.  Is this right.  Thank you again for helping me.