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Z5P not waterproof...?????

SOLVED
Azrul
Visitor

Z5P not waterproof...?????

I use to take pic in swiming pool.. The water depth about 1 meter.. And use waterproof beg.. After 15 minit.. The camera stop working... And the camera lens front and back become water vapour.. Something wrong with the phone??? Not seal for waterproofing??? very disappointed sony... My z2 working great in water..
1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

@Azrul

You should request a vacuum test, that will prove if there's an issue with your device or if you are at fault.

View solution in original post

7 REPLIES 7
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Uliwooly
Expert

@Azrul

The phone it is waterproof, contact your Local support to get it inspected, request a vacuum test.

profile.country.GB.title
Uliwooly
Expert

@Azrul

You should request a vacuum test, that will prove if there's an issue with your device or if you are at fault.

Azrul
Visitor

Ok.. Thx u..
profile.country.GB.title
Uliwooly
Expert

@Azrul

keep us updated

Azrul
Visitor

already sent in for service during the 4 weeks ... but when I received a phone ... still in damaged condition ... I had to wait for replies again .. they should make checks before handing the phone back
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Uliwooly
Expert

@Azrul

Sorry to hear that, keep us updated.