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Z5 Premium lock screen issue

SOLVED
61eR
Visitor

Z5 Premium lock screen issue

hi, I just got my Z5P and I really like how to fingerprint sensor works and it perfects, but I realize that is a proble. I set up so that if it's the wrong fingerprint you need a PIN to unlock phone, if will work fine like that for about 5-10 mins but afterwards even with the wrong print you can just swipe up to unlock the phone. now I have double-tab to wake turn on, I'm not sure if that will affect it, but is this a common issue and how can I fix 

thanks for your time


61eR ®

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

@61eR

Do you have any other security settings like setting up a location were you don't need the lock? or if a bluetooth device is near it can disable this lock?

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8 REPLIES 8
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Uliwooly
Expert

@61eR

Do you have any other security settings like setting up a location were you don't need the lock? or if a bluetooth device is near it can disable this lock?

61eR
Visitor

I have my SmartBand 2 in that yes
So that's the reason...

61eR ®
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Uliwooly
Expert

@61eR

That's indeed the reason 

61eR
Visitor

Thanks for the help

61eR ®
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Uliwooly
Expert

@61eR

Anytime

Kajko
Visitor

Hi bro .. i found actually one more application what did the same u subscribed. It was smart lock .. i had the absolutely same problem and i didnt know whats going on and after more hours of finding problems i finally found that was caused by SMART LOCK from google application. I had to go to the settings, to security settings, and here on the bottom of page was "assistance of confidence" and i had to turn off this one and everything was working corectly again like before .. 

"assistance of confidence" i dont know how it will be in english language because im using Slovak language in menu" but cheers guys. I hope i was helpful. Have a nice day and great fun with this awesome smartphone Winking_Face sony forever

mark68
Visitor

Hi im new to this forun icant unlock my screen (z5) my 4 pin number will not work just comes up incorrect pin any ideas
paulferron
Visitor

Same?? I've had it an hour entered my pin set up my fingerprint, went to use it unlock with my fingerprint that didn't work so I tried my pin an it says it's the incorrect pin, I know it isn't not only did just set it an confirm it it's my generic pin!!