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Z1 Will not stay connected to WIFI

SOLVED
martymc83
Visitor

Z1 Will not stay connected to WIFI

Hi All

In the last few days my Z1 will not stay connected to my home wifi.  It finds the network then asks for my wifi password, I enter that then the wifi symbol on top line of phone comes on showing it is connected with the router (next to reception symbol) it stays on for maybe 1,2 seconds then goes off. 

There was never a problem before and worked fine.  My computer / tablet and girlfriends smartphone work fine it is just affecting my phone .

If anyone can help that would be great.

Thanks

Martin

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1 ACCEPTED SOLUTION

Accepted Solutions
martymc83
Visitor

Hi guys,

Problem solved,  when i got home last night I tried all points in the wifi troubleshooting page suggested but none of them worked.  I then phoned my wireless routers helpline and again tried several things and again nothing.....

I then factory reset the phone and it connected straight away!  So still not sure what was causing it but it all good now.  Thanks for the help guys

Martin

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10 REPLIES 10
Phy
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Uliwooly
Expert

@martymc83

Do you experience the same with other routers?

martymc83
Visitor

Will do

Thank you

martymc83
Visitor

I can't check other routers yet,  will be able to later and post back

Thanks

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Uliwooly
Expert

keep us updated 

martymc83
Visitor

I have just tried and I can connect to the router at work... looks like the phone doesnt like my router at home?  A bit strange that it worked fine before.

martymc83
Visitor

Any suggestions what i could do to solve? 

profile.country.GB.title
Uliwooly
Expert

Did you checked Phy's suggestion?
martymc83
Visitor

At work right now will try when i get home

Thanks