Community

adamlee2014

I read that the reason xloud has been removed is due to it been part of ClearAudio+ but it doesn't make a difference whether it is on or off.. I have attached a screen recording of my problem, music volume on full, playing a song and toggling ClearAudio+ on/off doesn't do anything and same with dynamic normaliser. Hope this is fixed in next update as volume is pretty low and not really clear.

https://drive.google.com/file/d/0B3BQ3VMAoWc1RDdEbUk2X0pORDQ/view?usp=docslist_api

adamlee2014

Im playing music through the speakers

Uliwooly

@92

Could you tell us what's the reason you are not contacting your Local support to get the device inspected?

adamlee2014

Because it means sending my device to SBE Ltd and loosing all data on phone. I've had a bad experience in the past with repairs. My Xperia Z3 had 6-7 repairs and was never reall fixed so I sold it

Uliwooly

@92

But as you can see, others can't recreate your issue, so it could be an issue with your device, at the end of the day its up to you if you decide to send it or not, but there's nothing else that can be suggested here.

Any thoughts @alexdon ?

_alexdon_

No, sorry, I think I checked this and couldn't replicate.

alexdon

adamlee2014

Maybe Sony could look into it.. Could be software related or carrier related (EE)

Uliwooly

@92

To test it, you will have to stop by your Local support, if your phone its network branded/SIM locked to a carrier, stopped by their store and test their display phones.

adamlee2014

Clear the audio effects app and restarted phone now it seems to make a slight difference when I enable it. Hopefully volume will be increased in an update