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adamlee2014

I read that the reason xloud has been removed is due to it been part of ClearAudio+ but it doesn't make a difference whether it is on or off.. I have attached a screen recording of my problem, music volume on full, playing a song and toggling ClearAudio+ on/off doesn't do anything and same with dynamic normaliser. Hope this is fixed in next update as volume is pretty low and not really clear.

https://drive.google.com/file/d/0B3BQ3VMAoWc1RDdEbUk2X0pORDQ/view?usp=docslist_api

Uliwooly

@92

Have you unlocked the bootloader at all?

Could you test it on safe mode

adamlee2014

No I haven't unlocked it and will test in safe mode now

adamlee2014

Just tested in safe mode and it's exactly the same. Doesn't make a difference at all.

https://drive.google.com/file/d/0B3BQ3VMAoWc1aGNuc0lpQlpsYjQ/view?usp=docslist_api

Uliwooly

@92

I can't recreate this with a Z5 and Z5 Premium, you could repair the phone with PCC

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

adamlee2014

It's still exactly the same

could u do a screen record in your Xperia Z5 and play music at full volume and toggle clear audio+ on and off so I can see how it should actually Work? Thanks

adamlee2014

Sony need to fix this!!! ASAP

Uliwooly

@92

You have to contact your Local support since most likely there's something wrong with your device, if you bought this phone new and you never unlocked the bootloader nor rooted the phone, then let them inspect it

Gigio74

Are you streaming your music via bluetooth to an audio device or are you listening throug wired headphones?

Gigio74

If you are steaming on the bluetooth the equalizer won't work, the sound settings only become available if you use analogic connection on the jack output of your phone