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scarpon

I have some problems with my avg Antivirus after taking it to the repair store for flashing the application update center stop bringing android L and Walkman update I tried the factory reset no help.
Please someone should help

Thommo

Performing a system repair using PC Companion - This will factory reset your phone and erase all data so best to backup before you begin

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

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Thommo

Do you have KK or LP as for app updates these are now done via the Play store

scarpon

I have kk and it was bringing the lp updates but after flashing the lp display all I see is your device is up to date on kk

scarpon

Sorry I mean the lp dissappear

Thommo

Did they flash the correct firmware or another country's firmware as if the latter then that country may not have it released yet hence the non notification

If you post your Customization number I will be able to check what firmware is installed and you can say whether or not you are in said country etc

Dial *#*#7378423#*#* then open Service info then Software info then half way down you'll see Customization number