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Xperia Z Volume Down button Malfunction.

SOLVED
Zain_1997
Visitor

Xperia Z Volume Down button Malfunction.

Dear SONY,
My Xperia Z was overheating so i washed it up with all Flaps Closed. After that when i plugged it to charger, it was all malfunction of mobile. It was starting and shuting down automatically, the Volume was rising and then suddenly gets silent. This happened for about 2-3 hours. It was water damage for sure as my indicators were turned Red and Pink. The next day Volume button was working fine and power button and volume down arent. After some time power button start working but it only on the screen and doesnt off. I had to install a software for it. Now everything is fine except volume down. When ever i restart it, ot turns out to be in Safe Mode. To get it fix i had to reassemble the back cover and disable the Button Ribbon right after it is turned on and vibrates. If the volume if full and power ribbon is detached and pluged in agaon.l, the volume lower itself which tells that volume button is stuck or something. I tried to put it in a pot of rice and under sun but it didnt worked. If someone could help me for it, i would be thankfull.
Thanks.
1 ACCEPTED SOLUTION

Accepted Solutions
Thommo
Genius

It's not software if the volume ribbon cable is damaged and making your device think the button is pressed

View solution in original post

6 REPLIES 6
Thommo
Genius

Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

Zain_1997
Visitor

I think it's a bit of software issue. It works like a normal button when the ribbon is pluged in and out and vice versa..
Thommo
Genius

It's not software if the volume ribbon cable is damaged and making your device think the button is pressed

Zain_1997
Visitor

Thanks man.. I'll contact sony service center for further details. I was a bit to worried about it.
Hamza4
Visitor

Hi please could you help me , i used all attempts to unlock to be sim free  phone by wrong codes and there i no more attempts to unlock it by. Code ,,, is there any way else to unlock it 

Thommo
Genius

According to an official Sony representative you need to visit a service centre and have it reset  http://www.sonymobile.com/global-en/support/contact-us/