unfortunatily camera stopped working

[sayedkhadim]

After factory reset my xperia z2 camera stop working. Every time i open camera , unfortunatily camera stop working error coming. Any one help please

[Qatrium]

Try to clear camera cache:
- Go to Settings -> Apps -> All -> Camera -> Clear data and restart your phone.

[sayedkhadim]

I try to clear cache but stil same problem. In morning my camera was working fine. But i factory reset my phone after reset this problem happend.

[Qatrium · Accepted solution]

If you already have you phone reset, then I'd suggest that you do a PC Companion phone repair, this will do a clean installation of the latest firmware and will also wipe your internal memory. It's much better than factory reset.

Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.

[Uliwooly]

@sayedkhadim

does it work if you boot on safe mode?

safe mode

Lollipop Safe Mode

http://talk.sonymobile.com/t5/Software-Updates/Lollipop-New-Features/td-p/955490/jump-to/first-unrea...

[sayedkhadim]

My xperia z2 have 4.4.2 andorid , updste not available for my countary pskistan. How i update latest verision

[sayedkhadim]

How start 4.4.2 andorid in safe mode

[sayedkhadim]

I start my phone in safe mode but stil camera not working showing unfortunatily camera stop working

[Uliwooly]

@sayedkhadim

Repair the phone as suggeted by @Quester > unmount the SD card > check again.

[sayedkhadim]

Repair phone but stil same problem