Unable to see Z3+ in Google Play(?)

[guinnsquirrel]

Hello,

I am trying to add apps to my Z3+ device remotely, via play.google.com

I cannot see/get to add my device to the list of registered devices. No idea what to do to fix this.

Can anyone help?

[Jake-SonyXperia]

Hi guinnessdotsquirrel,

When you press on Install for an app or game, you a box will appear at the bottom of this box you will see choose a device, simply press the arrow keys and select the Device connected to that Gmail account.

Let us know how you get on.

[guinnsquirrel]

Hi,

Did that. Still cannot see my device

[an3k]

Go to https://play.google.com/settings and verify that the checkbox next to your device is checked.

[guinnsquirrel]

My device does not appear in the list(?)

[Thommo · Accepted solution]

Then this is something to ask Google why

[Jake-SonyXperia]

I can only agree with Thommo here, there is no reason why this device would not show, as long as the Gmail account is the same it should be here. I definitely suggest contacting Google regarding this, it may be account based.

[guinnsquirrel]

Hi,

Agree with you. I need to speak to Google. But how?

[Thommo]

Try the forum https://productforums.google.com/forum/#!forum/play

Edit: Definately a supported device see page 250 https://storage.googleapis.com/support-kms-prod/7A9DA255C073FD4816F31381E8535C8FE52F

[MaKa74]

Just to say, I have the same problem on Z3+ and Google Play. It is in the "Android Device Manager", but not for Play store. You are not alone 😉

Let me know, if the issue is found. Thx