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Cher29

Whenever I try to take a video with my mobile phone, the video starts to record normally but gets stuck a little bit than continues recording. When you play the video, it shows the same (first all good than in a couple of seconds gets stuck than continues, and that goes on repeatedly).. The internal storage is not full, so I doubt it's that.

The video is recorded like there's some "lag" I guess. This happenes everytime. Anyone knows how to fix this?

Sorry if it's a repeated question, but I didn't know how to explain it let alone find an answer :c

Jake-SonyXperia

Here are Bridge for Mac instructions.

Bridge for Mac:
1. Launch Bridge for MAC without the handset connected.
2. On the Main Window select "Xperia > Repair Xperia Device".
3. Ensure the phone is charged and select "Ok" in the following window.
4. Select Continue on the following page.
5. Wait until the initialising step is finished the continue as below.
6 . Select your model of phone from the list that appears
7. Follow the connection steps that appear, ensuring that you are holding the relevant button down before during and after the connection phase until the update/repair begins.

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_alexdon_

What if you try to record to internal? I suspect a low class or fake memory card.

alexdon

Cher29

I am recording on the internal storage. Sorry my bad for refering it as memory card.

_alexdon_

Try settings-apps-all-camera,force stop and clear data. Check how it is.

alexdon

Cher29

Tried it but after about 30s the video was not continuous anymore..

Jake-SonyXperia

Hi Cher29,

Welcome to the community,

Are you getting the same result in Safemode?

Safemode instructions

Cher29

Hi, I tried it in safe mode and it happened after about 13s and again 3s after.

_alexdon_

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

alexdon