Screen doesn't work at just one strip of the screen.

[Qwarly]

Hello,
A strip of the screen from my Xperia z3 compact doesn't work. Or atleast it doesn't respond to touch. Is there anything I can do about this? The screen is not cracked or anything just doesn't respond in this particular 1cm long,horizontal strip.

Thank you for your time

[Thommo · Accepted solution]

Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

[Qwarly]

Okay thank you very much.

[dp2]

Hi, kind of have the same problem but my whole screen isn't turning on. Had to replace screen because my last one the strip ripped halfway where it connects to the phone :smileysad:. Have replaced the screen before so I know what I'm doing but since the whole replacement screen isn't working I was wondering if somebody who has replaced their screen before themselves can help me or somebody who does this for a living. Please and thank you