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phone problem with update

SOLVED
f_gruters
Visitor

phone problem with update

my mobile was aking for a update,

i did what my mobile ask, by the last step the computer says a error try again,

on this moment my mobile is not starting up i see only sony and then off.

what is the problem? en how can i fix this?

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert
3 REPLIES 3
Henke
Contributor

Have you tried to do a repair of the phone software?

Click on this link to get Sony PC companion:

http://www.sonymobile.com/gb/tools/pc-companion/

Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".

Follow the on-screen instructions.

f_gruters
Visitor

Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".

Follow the on-screen instructions.

that was what i try but there is the problem...

i must restart my phone.... only the phone shows sony, and than my mobile gets off.

profile.country.GB.title
Uliwooly
Expert