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incredibly slow charging

SOLVED
plusle007
Visitor

incredibly slow charging

Hi, I recently bought my Xperia Z and it has had major issues with charging. After I bought the phone I started it up to check it worked and installed updates, then turned it off and left it on charge for 8 hours. When I came back the charge had only increased 40% ish. The phone only charges about 4-5% every hour when using the wall charger and even less from a USB cable. Under heavy usage when charging, the charge even goes down! I know that the battery takes a while to get worn in but it should be quite this bad. What can I do to fix this problem?

also the battery drains at a normal rate when not charging

1 ACCEPTED SOLUTION

Accepted Solutions
Sam
Legend
Legend

Ok, there does not appear to be anything causing abnormal drain on the battery so I would have to put it down to the cable or charger. Please return these items so that we may have them assessed by an authorised repair agent.


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View solution in original post

4 REPLIES 4
Sam
Legend
Legend

Please check: Main Menu > Settings > Power Management > Battery Usage > Advise us what the top three names and percentages are.


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plusle007
Visitor

Android System 29%

Screen 22%

WiFi 14%

Sam
Legend
Legend

Ok, there does not appear to be anything causing abnormal drain on the battery so I would have to put it down to the cable or charger. Please return these items so that we may have them assessed by an authorised repair agent.


What are your thoughts about this forum? Let us know by doing this short survey.

plusle007
Visitor

Thank you, I think this is the problem as I borrowed a friend's Blackberry charger and it worked fine :smileyhappy:.