Getting "Unfortunately, Wireless Emergency Alerts has stopped." message after restart

[trax72]

Hi,

Wireless Emergency Alerts seems to have stopped working on my phone.

Some time after restart and every time I run the Wireless Emergency Alerts I get a the message "Unfortunately, Wireless Emergency Alerts has stopped.". It used to work before and then it started happening after an OS upgrade (I think)...

 

Any idea what happened?

Cheers.

[Samuel1 · Accepted solution]

Try clearing data for the app under Settings > Apps and see it it helps.

[trax72]

Great!

This seems to have fixed the problem, thanks!

[Samuel1]

I'm glad to hear! Let me know if there is anything else I can help you out with.

[mila115]

exactly what apps data do I need to clear to solve this problem? I use to get "Unfortunately, Emergency Alerts has stopped"
Is this related with the fact I can't make or receive any call? My mobile provider doesn't appear in the alerts