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Bad call quality Xperia Z5 Vodafone Operator

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RobertoDS
Contributor

Bad call quality Xperia Z5 Vodafone Operator

Good morning

I've an Xperia Z5 with latest fw 32.0.A.6.200 and with operator Vodafone

Sometimes happens that calling my girl, with an Xperia Z3 with Vodafone, the call stars with a stellar quality, very high and really clear, cristallin sound, but sometimes, after one or two minutes, call quality becomes muffled, just as it could be closed in medium or high frequences, and we-together don't move any other settings or aren't on the move !

That's happening is very sad, because situation becomes very bad and differences are rapidly noted because at the first seconds call quality was really good and becomes bad, and together are hearing the same thing ...

What shall we or I do ?

In Settings-Call, I've only EQ, on Normal (prefering to Luminous), but are anymore available other settings just as it was on Z3 ?

21 REPLIES 21
RobertoDS
Contributor

Yes. Infact, that could be !
I told her to put or in ONLY 3G or 4g Prefered so she can connect to 3g strongest bandwiths Slightly_smiling_Face
RobertoDS
Contributor

I can give new facts about this "problem"

I'm continuing staying to 4g prefered ... and i noticed the thing's happening and i noticed through SIM UTILIZE in Info !

Then

Do a call, in WIFI :

At the start, my line is in 4g, and improvvisely and without a specific timing, as I feel the call becomes very bad, line goes to GSM !!!!

It seems to happen just when I am in WIFI as the Z5, IMHO, seems to search 2g for lowering drain at call ...

Or it's simply because of Operator ?