Share your experience!
I recently installed lollipop 5.0 and, for whatever reasons, I simply can not open videos on YouTube and in Facebook.
I installed VMX and VLC and I still can't. I do not want to reboot my Z2 back to fabric, only if there's no other choice.
Any help would be highly appreciated.
Thanks
Solved! Go to Solution.
Anytime
Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
I have the same issue, can´t play any videos from youtube or facebook, everytime I reboot my phone, youtube videos works for some hours, please help.
Hello there!
One thing you can do is reset your "app preferences" and reset your device. It will fix it for a couple days and you'll have to do it to solve the problem right away.
As far as I know, you'll probably have to wait to the next update.
Hope I helped.