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My XZPremium Cannot Connect to the WIFI

GJGaruda
Visitor

My XZPremium Cannot Connect to the WIFI

Hi All,

My XZP cannot connect to any WIFI at all.

When I connect to the WIFI at my house, my parents house, and at the university, the status of the WIFI will struck at "SAVED".

I try to re-connect again and it show the same.

I hit the "Forget" and connect again, and it still the same.

Also, I have tried "Factory Reset" with my XZP, and the result is still the same.

I'm not sure is this about the software promblem or not.

Could anybody advise me on how to fix this apart from send it to the SONY Centre since I would like to leave that as the last option.

Thank you.

1 REPLY 1
CameronT
Champion

Hi @GJGaruda, welcome to the community. I am sorry to hear about this.

I recommend you try a software repair using Xperia Companion before you contact your Local support team.