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Can't power on/charge the phone

FixatedOn
Visitor

Can't power on/charge the phone

Went to bed at 11pm, working fine but relatively low battery (45%). Woke up at 5am, completely dead. Plugged into charger, nothing, no lights, no charging.

Plugged into computer, still nothing.

Any ideas?

1 REPLY 1
Jonas
Master

Hi @FixatedOn, sorry to hear about this.

I would recommend that you start with forcing the phone to shut down and see if you then are able to charge and/or power it on again. To do that, press and hold the power button and volume up buttons at the same time for roughly 10 seconds (you will get a few vibrations).

If you still can't power it on and there is no indication that the phone is charging, try charging it for 3-4 hours using a wall socket and the original charger and cable that was included together with your phone.

Let me know how it went!