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andhas
Explorer
Explorer
October 2021
October 2021

Sony KD-55AF8 - Changes colours when streaming Dolby Vision

Hi

I have a KD-55AF8 and when I stream Netflix/Disney+ shows that is in Dolby Vision the colours change.

I have tried to turn off all different settings that "enhances" the picture but it did not help.

If I stream a show from Netflix that is a 4k stream the picture is perfect.

It is similar or the same as this: https://www.youtube.com/watch?v=uo9EKvmrceI

I have rebooted the TV and I think it was OK for a little while but then it came back.

 

Do you have any suggestions on what I can do?

6 people had this problem.
Sony X930E Netflix dolby vision color shift
Sony X930E Netflix dolby vision color shift
youtube.com/watch?v=uo9EKvmrceI
There are constant color shifts in Netflix dolby vision material. This example clip is from movie "L'incredibile storia dell'Isola delle Rose", in the very beginning of the movie at 1:55 min mark. Rebooting the TV fixed the problem.
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