Can anyone help... I've had my Sony Android TV for over a year and the Alexa skill NEVER works consistently. I always have to disable then go through all the hassle again and it still doesn't work all the time. I've uninstalled the software and reset my TV and still nothing. I'm appalled at the lack of customer service with Sony. All Sony tech people need to do is read the reviews for the Sony Android TV skill and I'm not the only person with the same problem. I'm so disappointed with Sony and from now on I'm going back to LG.