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AndyK61

Hi, on a newly built Windows 10 Desktop PC, Music Centre is giving Failure to import from cd Error code -1 on CD import. I don't get the error on an older Windows 10 laptop. Any ideas? At moment I am having to use Windows Media Player to rip the cd and then import into Music Centre.

HannahEd01

Hi AndyK61, what are you using it with? I mean the model number of the device

AndyK61

Hi,

Its a Sony NW- A30 Series . Firmware version 1.20.

But surely the player model and version is irrelevant as I tend to rip the CDs in Sony Music Centre 1st then export to the A35 & a separate memory stick for use in the car later. It is only when ripping the CDs that I get an error. I have no problems ripping CDs in Windows Media Player or in Sony MediaGo which I still have a copy of. I only have a problem with the Sony Music Center software when ripping CDs and only on one particular Windows 10 PC. On another Windows 10 PC it works fine. It used to work fine but following a rebuild which included new motherboard and CPU I have started getting error -1 on ripping CDs and have had to revert to using MediaGo. I have completly reinstalled the sw a couple of times but the error persists. I have checked i have the latest version on Sony Music Center.

Regards

Andy

HannahEd01

Hey AndyK61, are you sure about the model of the Walkman?

AndyK61

Hi, in Settings - Unit Settings it says NW-A30Series on the back it says NW-A35

Incidentally, Music Center version is 2.5.0

Regards

Andy

Anonymous

Hey there,

Why don't you check this link, maybe the information in it would help you: https://bit.ly/3KwZRjg

Hope it helps.

AndyK61

Hi, thanks but sorry it didn't help. I have already reviewed the Sony documentation including the FAQ's and Jow to Use sections but they did not provide any solution. The error occurs almost as soon as you click the Import button.

HannahEd01

Hey AndyK61, these info will tell you if you're using a compatible OS, which one are you using BTW?

numeromaestro

I suddenly had this exact same problem today. No changes to my Win10 system in my case (but presumably some Windows Updates may have gone through in recent days).

Exactly as you describe. Music Centre happily recognises the CD I am trying to play/import and shows the correct label and track listing. Instantly gives the same error message as you describe as soon as I hit Import button.

I recall this happening once before and I'm just wondering if there is some invisible quirk on the CD (its an old one I dug out to have a listen to but visually in perfect condition). Last time I think it eventually imported it when I tried a day or so later!! Not very scientific....