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The keyboard doesn't work in Quick Web Access despite restoring to factory settings

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girdltj
Visitor
February 2011
February 2011

The keyboard doesn't work in Quick Web Access despite restoring to factory settings

The keyboard doesn't work in Quick Web Access despite restoring the factory settings - any ideas?


Model VPCEB3L0E  (3 weeks old)


Edited to allow a reply to be posted,

Message was edited by: Blencogo

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Blencogo
Expert
February 2011
February 2011

Try removing any USB Dongles before trying to start Quick Web Access.

We have seen a wireless mouse dongle cause this problem in the past.

:wink:

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