Screen not working (laptop)

[Cat007]

My screen just went off. Have turned off and removed battery few times but nothing. When I press start button it sounds as though starting up but no screen so cannot see if it is doing anything. Can anyone help please? Thanks

[Blencogo]

What model Vaio do you have?

If you shine a torch on the screen, can you see the image dimly?

Do you see the Vaio logo when you first switch on?

[mustafashahid]

Same problem my model number is VPCEB3LOE/BQ. No Vaio sign at start up hence I have to connect to an external output using a HDNI cable. I can also not see a dim image when I point a torch Some times I use the Vaio care One Click Care and the problem gets fixed, sometimes it gets fixed on its own after a while, but bfore it does I see pink lines come and go like the dispay is trying to come back.

[Cat007]

Hello the Vaio model is VGN N38E/W.  I have tried the torch and yes I can see it dimly and sure the vaio logo came up on switch on - is that looking promising??

Your advice is much appreciated.

[Blencogo]

Hi Cat007,

That makes it likely that the Backlight or the Inverter has failed and you will need a repair.  Inverters typically cost about £35 - plus labour of course.  A lot cheaper than a motherboard replacement

If this is the problem, your Vaio should work when connected to an external monitor.

[Cat007]

Thank you for your help, i'll get on to it this week. Take care.

[cando2222]

hi i had same problem on vgn s4m, screen was dim, problem is i ordered a inverter from ebay and that didnt work, i then ordered a ccfl backlight and replaced it tho was abit of soldering to do and was a pain to get screen back on. but its all workin now. cost me £10 for each part. hope this helps. i read somewhere u can use a multimeter to check inverter 1st, but i didnt go this option so now have a spare inverter laying around.