Modem problem.

[abthatcher]

Hello All

My Vaio K315B keeps having modem problems.
The line disconnects and when I try to redial I get a "The line is busy" message, when the line isn't busy.
When I query the modem I get the message that Com3 is in use by another application.
When I check for running applications that use com 3 I can't find anything.
The only way to clear the modem seems to be to restart the computer.

Does anyone know what the problem/solution is?

Andy

[kee-lo_]

First of all, check for spyware, these nasty dialers can often use your 56k modem to dial up all sorts.

The best are Spybot S&D from www.safer-networking.org and AdAware from lavasoft.de

[abthatcher]

Thanks for your reply.

I use ad-aware se after every modem net session.
Will spybot pick up anything that Ad aware does not?

My modem doesn't seem to be being used by a third party as I get dial tone when I check the line.

Any other thoughts as to what the problem/solution could be?

Andy

[kee-lo_]

Yes Spybot does find other things Adaware doesn't find, and visa versa.

I had a similar problem with a modem, I had to exchange it as it was dying

[abthatcher]

Kee-Lo

Thanks for your help.

I also thought that I've just got the symptoms of a dying modem.
However, I only bought this Vaio K315B five months ago.

How can I find out if others have had problems with the modem in the K315B?
Is there a service centre I can take it to so they can check it out or do I have to send it away for weeks?

The LCD X black screen is excellent but going a bit yellow at the bottom edges.

Thanks for your feedback, more feedback would be greatly appreciated.
Sorry if my questions are a bit novice like, I'm new to all this stuff and am glad that there are people out there like you to help us.

Hope you are having a good day.

Andy

[Twisted-Rizla]

How can I find out if others have had problems with the modem in the K315B?

Keep watching this thread!

Alternatively post a new one asking the very question and see if anyone responds.

[kee-lo_]

Hi Andy

If anyone does have a similar problem, hopefully they will be kind and post about it.

The VAIO would need to go away for repairs, can take up to 10 working days.

No problem, this forum is here for people to ask questions.