ASSIST BUTTON NOT RESPONDING AFTER UPGRADING TO WINDOWS 10

[babushingadia]

Assist button on my laptop not working after reinstalling windows 10. Please help

[jumpsuit]

Hi @babushingadia and welcome to the Community

Which laptop do you have?

The title of your post says upgrading, but you then say 'reinstalling'.

Can I just check if you had Windows 10 running on it previously?

Also was it an official Sony Windows 10 upgrade or a general windows 10 version

you have been using / trying to install.

[babushingadia]

Hi Jumpsuit ,

Thank you for wellcoming me. My Sony laptop model no SVE1512B1EW was upgraded from Windows 8 to Windows 10 two years ago .I recently reinstalled Windows 10 as it was giving me few problems. Since reinstalling Windows 10 Vaio cares Assist button as not functioning at all.  I am sure it was official Windows 10 upgrade from the Microsoft website otherwise I would not have installed the upgrade as I am an old age Pensioner with limited knowlege of computers.

Regards

[JackOO7]

Hi!

I think you need to install drivers.

https://www.driverscape.com/manufacturers/sony/laptops-desktops/sve1512b1ew/23208