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Black screen when coming out of youtube or iplayer and slow response
Hi,
We have a Sony Bravia 32WD603BU which is very slow responding to remote requests, it also leaves us with a black screen when coming out of apps, especially Youtube or BBC iplayer.
It's only 4 years old so wouldn't expect issues like this!!
Any help out there.
Cheers
Paul
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Hi @PaulTU, For the remote try the steps here: https://www.sony.co.uk/electronics/support/televisions-projectors/articles/00030297
For the black screen, try a simple power cycle, unplug everything from the mains for two minutes. Let me know if it worked.
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Hi Hannah,
Hopefully the power cycle has done the trick, time will tell if it happens again I guess.
Thanks for your help.
Paul
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Hi,
Yes it seems to have done the trick, many thanks for your help.
Paul
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Hi PaulTU, glad to hear this. Let me know if you have any other enquiry.