Problems with service

[Alvaromt7]

I bought a Sony Xperia M4aqua, I have flown several times to the technical service and comes without fixing. It is supposed to be aquatic and when it is placed under water it is wet inside with all the doors closed. I have been with the device for almost 2 years and it has been more time in the technical service than in my use and taking full risk insurance. Now it is in technical service to see how it comes because it is already a bit uncomfortable to be without a cell because they do not know how to repair it. I await an answer. Thank you. 

GT

[Emil]

Hi @Alvaromt7,

Welcome to the community, as this is a global community your post have been translated to English using Google translate.

I'm sorry to hear this. I recommend that get in contact with your Local support team. This is a global community and your local support team is better equipped at assisting your with questions regarding service routines as these may differ between different countries/regions.