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Shame on you, Sony!

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marcadoru
Visitor

Shame on you, Sony!

I have one DSC T-300 camera which started vibrating 1 year after buying date and the Sony Centers don't want to repair it for free, in spiteof they agreed that is Sony's fault. The net is full of this kind of  complaints and Sony didn't do anything.

Shame on you, Sony!

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StartTheCar
Contributor

Hi marcadoru and welcome to the Sony Forum.

First thing to clear up is that the Sony Centres are each independent companies.  As such, I would not expect them to pick up the cost on this sort of issue.  It is not something I am aware of, however I would recommend contacting my colleagues in the Customer Information Centre who I am sure will be keen to help.

Their number is 0844 8466 555

Best regards
Lee

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1 REPLY 1
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StartTheCar
Contributor

Hi marcadoru and welcome to the Sony Forum.

First thing to clear up is that the Sony Centres are each independent companies.  As such, I would not expect them to pick up the cost on this sort of issue.  It is not something I am aware of, however I would recommend contacting my colleagues in the Customer Information Centre who I am sure will be keen to help.

Their number is 0844 8466 555

Best regards
Lee