Really pleased with new camera recieved yesterday, bought this especially for my freinds wedding so I can video the proceedings but when I tried to play a video of my dog on Picaso there is no sound the volume is turned on before anyone asks lol Not sure what to do the wedding is tomorrow so hope someone can rescue me
Thank you
Maria 
Accepted Solutions
Hi Maria, welcome to the Sony Forums 
I suspect Picasa is the problem, not your camera, as it needs a particular codec to reproduce audio tracks for some users and Windows often lacks these.
Try installing a full set of codecs on your PC. If you Google K-Lite codec pack you should find a number of sites offering these for free. Often the most basic pack does the trick.
In the meantime, if you can hear an audio track on your camera's built-in speaker, it's defiitely recording correctly, so it should be just fine on the big day
Cheers
Mick
Hi Maria, welcome to the Sony Forums
I suspect Picasa is the problem, not your camera, as it needs a particular codec to reproduce audio tracks for some users and Windows often lacks these.
Try installing a full set of codecs on your PC. If you Google K-Lite codec pack you should find a number of sites offering these for free. Often the most basic pack does the trick.
In the meantime, if you can hear an audio track on your camera's built-in speaker, it's defiitely recording correctly, so it should be just fine on the big day
Cheers
Mick
