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x900h restarted itself
it restarted itself making a weired noise for like 5 secs. happened twice. has this happened to anyone with tv? was wondering what causes this and what can be done to stop it
thanks
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Hi yangma,
Please check if "Control remotely" is enabled in the settings.
https://helpguide.sony.net/tv/haep2/v1/en/06-03_01.html
Cheers
Peter
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Got similar on mine it freezes, beeps and then restarts.
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Do you have a soundbar / AV equipment plugged into HDMI 3 (arc / eARC) for example? Could be related. If so, try leaving eARC OFF for now, per Peter's reply in my thread.
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I just got my Sony 900H on Sunday and I've had it randomly reboot twice since then, I'm pretty sure both have happened after the latest firmware update.
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Having the same issue since the new firmware update. TV has crashed 4 times over the last week while using Netflix and Iplayer.
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Same problem, it’s happened 4 or 5 times since the new updated. No issues before.
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Me to after update 2 or 3 times a day
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Do you have AV equipment as I said? I've turned eARC off for now and it's been fine so far.
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Brand New 55inch XH9005 delivered on the 16th October and am experiencing the same issues.
The TV updated as soon as I connected it to the wifi and since then restarts at random. I get a frozen screen and a loud noise then the TV restarts. This happens when using HDMI connected devices and whilst watching TV via a digital arial.
Things I've tried to rectify the issues are:
1. Restart the TV manually.
2. factory reset the TV
3. Disable E-ARC and control remotely settings.
I currently have an XBox One X, PS4 Pro and Nintendo Switch connected to the HDMI ports. Removing them makes no difference to the random restarts.
Should I contact my retailer and have the set replaced due to it being brand new or is this a firmware issue?