SONY X900H + APPLE TV = GREEN BARS

[MickeJGS]

I have some issues when i have APPLE TV connected to SONY X900H TV showing green bars

I have tried same APPLE TV HDMI cable on a other SONY TV and 2 other LG OLED TV, no sign of green bars during these tests

Is green bars X900H issue or is it a APPLE TV issue?

How come i got no green bars testing same APPLE TV on other TV?

[HannahEd01]

Hey MickeJGS, could you add pics so that we get a better understanding of what you mean?

[MickeJGS]

I tried post picture with my first post, but got a red message it was not allowed, so i don't know what format showing pictures is allowed here?

[HannahEd01]

Try JPEG?

[MickeJGS]

 

[HannahEd01]

I see, that might be the HDMI port, did you try unplugging everything from the TV and unplugging the TV from the mains for two minutes? Also, what's the current software version on your TV?

[MickeJGS]

I can only use port 3 for dolby vision

It have the current version from last week

Don't know if 2 minute will do different when unplugging

[HannahEd01]

Hey MickeJGS, try and let me know, also I believe that you can use 3 and 4. Did you try changing the HDMI cable as well?