Sony BRAVIA picture problems with ghosting

[Honker132a]

hi, I have been having problems with the picture on my Sony BRAVIA tv. when playing anything on an app like Netflix or bcc iplayer, in dark scenes the picture goes hazy or ghosts. whereas terrestrial tv is fine. any suggestions please?

[Peter_S.]

Hi,

Please try to change the brightness when using these apps.

In addition please check HDR and colour profile settings when using these apps.

Also make sure that the light sensor of your TV is enabled.

Cheers

Peter

[Sonyvores]

It's due to low compression rate from Netflix....that very noticable during dark scenes and that issue can be enhanced if you set sharpness and x reality too high

[Honker132a]

Hi, thanks for responding.
So you are saying I should reduce the sharpness and x reality, is that correct?

[HannahEd01]

Hi Honker132a, I believe this is what Peter and sonyvores mean. You can also post the model number and pics of the issue here and we can help you more with specific steps.