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After a lot of digging I discover that my Wi-Fi problem arose at the same time of the firmware update on 29-11-2023. The Freeview tv channels all work fine so the tv is fine. However the tv Wi-Fi refuses to connect. 80mb download speeds in the tv room, so Wi-Fi is functioning fine. Also Sony TV upstairs is functioning fine on same Wi-Fi connection.
TV says it has latest firmware update of 6.6053 but I am wondering if it did not load properly?
Has anyone else had this problem and managed to restore their Wi-Fi on their TV? I have tried every reset listed except the factory reset which I would only do as a last resort.......
any ideas would be appreciated....
Solved! Go to Solution.
Hi,
Yes I tried mobile hotspot but still the same,
the 65inches cannot detect wifi
unlike the 49inches. 😞
Please help.
regards
@pinoysouth It seems like the TV has hardware issue. You'll need to contact Sony at this point.