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Dnhill10

Hello, just setting this tv up today and when we go to use bravia core app it states something has gone wrong and to check my wifi. Wifi is fine and everything else works? Can anyone help?

LightFoot

Hi @Dnhill10

To quote Sony - "BRAVIA CORE" is Sony's original content service exclusively for BRAVIA XR.

Your TV is not XR.

Dnhill10

That's a shame. I'm getting conflicting information and have notifications on the tv and at point of sale and on Sony it says :

When you buy the X75WL TV, you can choose five movies to redeem and stream for up to 12 months. You can register for a SONY PICTURES CORE account to start browsing the library. To register, you must be 18 years of age or older and accept the Terms of Use, Terms of Service, and Privacy Policy.

The app is on the tv and remote too?

LightFoot

Hi @Dnhill10

Sorry, I cannot help you with your problem, but I can see that your TV is included in the eligible TVs.

https://www.sony.co.uk/electronics/sony-pictures-core#:~:text=(1)%20BRAVIA%20CORE%20is%20becoming,“

*2 XR90, XR84, XR83, XR80, XR74, XR70, A84L, A83L, A95L, A80L, X95L, X90L, X85L, X80L, X75WL, Z9K, A95K, A90K, A84K, A83K, A80K, A75K, X95K, X94K, X93K, X92K, X90K, X89K, X82K, X94S, X90S, Z9J, A90J, A80J, A83J, A84J, X95J, X90J, X92J, X93J and X94J.