KD-55XH9096 ----Volume change gray bar

[SaenkoVitalik]

KD-55XH9096 There is a problem, when you change the volume, a banner appears that shows the volume status and a full-length bar appears on this banner. The latest firmware is installed. Question - is it just me or everyone)?

[frantic77]

So does mine...

[HannahEd01]

Hi SaenkoVitalik, do you have any external devices connected?

[SaenkoVitalik]

Yes. PS5 connected via HDMI 4. Sound Bar HT G700 via bluetooth ... I disconnected all the cables, even did a factory reset. The result is the same. change the volume gray bar. maybe the firmware is not finished

[HannahEd01]

What's the current version?

[SaenkoVitalik]

All devices have the latest firmware installed

[SkyNet404]

Hey there,

Can you try to switch off the ''info banner'' and check if it'll make it disappear? ''Settings - Watching TV - Info Banner ''.

Hope it helps