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KD-55AF9

hoprigg
New

KD-55AF9

Hello everyone, can someone shed some light on my issue please.

 

I have not had my KD-55AF9 for that long and I have noticed 1 dead pixel on the left hand side of the TV screen.  Is this something Sony would be bothered about sorting as I have a 6 year guarantee/warranty.  It has really annoyed me as on dark shows/movies it shows up.

 

Thank you for your time...

1 REPLY 1
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Joe_Dohn
Specialist

It's a little tricky with panel-related issues, but I'd always recommend contacting the Sony support reps directly to find out rather than taking any one person's opinion about "what they would say".

 

If you're asking about general opinion or software issue, then yes, this is a great place, but when it comes to hardware and warranty related stuff, straight from the horse's mouth is the way to go.

 

Hope this helps!

 

- JD