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Build-MIC

profile.country.GB.title
Piecia-46
Explorer

Build-MIC

Hi. My TV is A95L. Build Mic doesn't work.The switch on the back of the TV is on. TV restarted and restarted. Any advice?

3 REPLIES 3
profile.country.GB.title
TheMaze
Community Team

Hi,

Please, provide us with full model of your TV to assist you properly.

In the meantime, you can unplug your TV from the mains for at least 2 minutes while disconnecting any external device then plug your TV back and test it without any external device.

You will need also to check for software updates by pressing Help > Status and Diagnostics > System Software Update > Software Update

profile.country.GB.title
Piecia-46
Explorer

model XR-65A95L

SOFT 112.602.130.1EUA

I disconnected the TV for 1 hour and connected it without external devices. I also did a factory reset with the built-in speaker turned on. Did not help

Piscie
Community Team

Hey @Piecia-46, have you followed these steps while activating the mic?