65XF9005 Video App Freezes on High Bit Rate 4k

[PaneDi]

I recently updated the tv to firmware 65.10 and apart from the hdr in the menus while playing movies(grayed subs) i noticed that when i play a 4k high bit rate movie from usb 3.0 external disk in usb 3.0 port the movie freezes after playing normal for about 30-40 minutes an the only way to fix it is to restart the tv..this wasnt happening before the update

anyone else having this issue ? 

what is sony thinking without even testing the new firmware ? 

i am a bit dissapointed .also from the fact that it has only 2gb RAM but thats another story ...

any ideas ?

[Tonycv51]

Link to amazon order here. Tbh would have thought most would work.  Usb 2 port should give the higher speed - it's the lan adaptor that needs to be gigabit 

Anker AK-A7514041 3-Port USB 3.0 Ultra Slim Data Hub for Macbook, Mac Pro / mini, iMac, Surface Pro,...  

[Tonycv51]

Re posting link as not sure it is workingAnker AK-A7514041 3-Port USB 3.0 Ultra Slim Data Hub for Macbook, Mac Pro / mini, iMac, Surface Pro,... 

[Tonycv51]

Dont think the link is working but it still shows as available at £15.29.  Ideally you'd use a smaller specific gigabit Lan adaptor one as its a bit bulky with the USB hub ports

Link pasted as plain text Anker? Unibody 3-Port USB 3.0 and... https://www.amazon.co.uk/dp/B00PC0J1VC?ref=ppx_pop_mob_ap_share

Anker? Unibody 3-Port USB 3.0 and... https://www.amazon.co.uk/dp/B00PC0J1VC?ref=ppx_pop_mob_ap_share 

[Tonycv51]

Sadly as posted in the other thread I don't think this is working as TV saying ethernet is not connected when I switched it on and it's connected via the adapter. 

Have had a quick play but currently no joy on getting it working via the adapter. 

[allareas]

I have almost the same problem, while watching from the usb port 3, a 4k file (hevc remux dts) the picture is just fine and with smooth movement but the sound occasionally, lost or changed to stereo from the avr.

[rooobb]

Audio/Video sync has nothing to do with network streaming performance. If the streaming is too high video will stutter together with audio

[PaneDi]

still waiting for an official response .

i contacted sony support (here in greece) and they told me that a android 9 pie firmware update is coming for xf9005. 

maybe that will fix it...

[imMike]

That’s interesting, hopefully that will fix it? Did they say when is it going to be available?

[PaneDi]

not really ! but they  said its going to come eventually. i believe even if it comes it will be full of bugs cause of the old kernel mt5891 has ...we will see 

if it doesnt fix by then i will demand a refund or a replacement

[rooobb]

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@PaneDi  ha scritto:

not really ! but they  said its going to come eventually. i believe even if it comes it will be full of bugs cause of the old kernel mt5891 has ...we will see 

if it doesnt fix by then i will demand a refund or a replacement

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May you remind which is the bug you are having?