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65" Android tv stuck in boot loop

profile.country.GB.title
Prior20
Member

65" Android tv stuck in boot loop

Hi All

 

not my own tv but one of the many i have here at work, boots for around 10 seconds gets half way through the splash screen and then reboots.

 

Model:  FW - 75X8570C KD - 75X8501C 

 

anything i can try ?

2 REPLIES 2
profile.country.GB.title
cass_n
Community Team

Hi @Prior20,

 

Sorry to hear you're experiencing this issue.  Here are the troubleshooting steps for this one: http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/137866

 

I hope this helps.

 

Cheers,

C

profile.country.GB.title
Prior20
Member

Thanks, its the latter screen so a contact sony 😞