Saved web sites disappear on Xperia 10ii

[Joolzzzz]

Since the last update of android 12 any web pages I save on my phone home page keep disappearing. First it happened every time I restarted my phone,  so I performed a factory reset  and now it's happened when I plug my charger in. Anyone know if I can fix this?

[Anonymous]

Hi @Joolzzzz,

I can imagine how frustrating that could be, why don't you try the steps here as long as the issue happened after the last update: https://www.sony.co.uk/electronics/support/mobile-phones-tablets-mobile-phones/xperia-10-ii/articles...

Also, try to clear cache and data and force stop for the browser that you use and check again, best of luck ^^

[Joolzzzz]

Hi I tried all those steps and the problem still exists. 

[Piscie]

Hey @Joolzzzz, does it happen with different browsers as well or only one browser? 

[Joolzzzz]

Hi Piscie 

This is happening to sites/pages I add on to my home screen. I have them bookmarked on Google as a back up now but this isn't ideal 

[Piscie · Accepted solution]

Hey @Joolzzzz, have you tested the device in safe mode as well? If yes, I'd actually recommend a software repair, it could fix this issue.

[Joolzzzz · Accepted solution]

Hi Piscie The software repair did the trick. Thanks