The whole thing froze, completely unresponsive

[SusyD]

I was listening to the FM radio for the first time on my experia zl and the whole thing froze. It will not respond to anything,

I can hold the start button for 5 minutes with no response.

Is anyone else having similar problems?

[Uliwooly]

lol my bad, I was checking on my Xperia Z

[eei]

uliwooly wrote:
once you get the phone to restart use SUS to repair your phone or return it/exchange it
Update Service (SUS)
http://www.sonymobile.com/gb/tools/update-service/
http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
for future reference
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
Don't forget to mark the Correct Answers & Helpful Answers

What should I do if I don't own, and never will, a computer running that Windows of yours?

My new Xperia Z keeps freezing constantly.

[Uliwooly]

you can use Bridge for Macs or if you linux there are ways to run sus or pcc

[eei]

Thanks. Unfortunately Bridge says that I've got the latest software.

Is there any way to force the update?

SUS is an exe file. Is there an equivalent for a Mac?

I can't wake up my phone at all. I removed the swipe action, but the icons are irresposive. It only works sometime, after I remove the SIM and force the restart.

[eei]

Never mind. I've just found out what I was looking for - "Repair Phone" command hidden in the top menu.

Hopefully it will sort out my problems.

[eei]

Well, that Bridge  thing doesn't work. It hangs while repairing the phone. I can start the backup process, it gets to the point when I have to check the box that it will erase all the data and then it just does nothing.

I can't use my phone at all. I can't even answer it most of the time. Sometimes it does its own thing by dialing on its own etc. What a piece of crap.