Push notifications dont work properly

[Uncle_Boris]

Hello! Ive got a problem with my push notifications on incoming messages in Whats App, Hangouts, mail applications.
I do not receive any notification either when z3 is in sleep mode or active. Moreover, i only receive new messages when i open respective application. Even if i have it running but not active at the moment, i dont receive any notifications unless i switxh to the app and check a chat or inbox manually. Please help solve the issue.

[_alexdon_]

Do you have stamina mode enabled?

[Uncle_Boris]

No, its disabled

[_alexdon_]

Does this occur for mobile data only or both wifi and mobile data?

[Uncle_Boris]

Have just checked it - only when using mobile data. When using wifi, everythings alright

[_alexdon_ · Accepted solution]

In this case,there might be a problem with your APN settings. See this topic:

/t5/Xperia-Z1-Z1s/Sony-Xperia-Z1-push-notifications-problems/m-p/522571#M13765

[Uncle_Boris]

Tried the solution, reinstalled apn settings as suggested in the post (settings-more-internet settings), but the problem still persists

[_alexdon_]

Strange.Can you try if the same occurs in safe mode with hangouts?

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Uncle_Boris]

Sorry, checked it again - now everything works fine, thank you!

[_alexdon_]

Great, anytime.