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Roufa

Hello
After having to format my Xperia Z2, I had a lot of problem
wi fi in the force that has become very low
surtou and I have not found WALKMAN
please a solution or a link to an update

Samuel1

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

View solution in original post

Samuel1

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

Paliii

Hi everyone! I also had problems with my Xperia Z2. The celphone was trying to update and sudenly it stoped working. It´s like it try to turn on and at the other moment it turn off. And it keep doing this again and again (turning on and turning off). It doesn´t allow me to do anything. I tried to connect it to the computer and it does the same and nothing happens. Only appears a screen that says "The software update fallied. Make sure that your phone is connected to the computer and try again" (and it´s connected).

Does someone had the same problem or knows something about it?

Thaks for your colaboration!