My Sony Xperia Z5 Premium does not work

[Danikp6]

I had a problem with my smartphone. I have fallen to the ground and since then does not respond to any command, the screen is completely black, try to restart the computer by holding down the upper volume button + the power button (I tried two ways, one for 10 seconds and another for 120 seconds), but it did not vibrate once. I also tried pressing the button next to the tray of the SIM and Micro SD, but it did not work either.
It's as if the team did not have a battery, because it does not respond to any command. I left it connected to the power throughout the night, but did not even turn on the load led light.
The equipment has a tempered glass (for which I discard that it is a subject of the screen, in addition the same one is in perfect conditions), and a reinforced silicone casing, for which it had to cushion the blow.
Also, I connected it to a PC to see if I recognized it, but it was useless.
The fall was less than 90 cm in height.

Could you tell me if there is a possible solution to try to make it work?

[Jonas]

Hi @Danikp6, sorry to hear about what has happened.

You have already tried most of the troubleshooting on your own, but I would still recommend that you try and perform a software repair using Xperia Companion.

If the device still isn't turning on, or if you aren't able to perform the repair, your device will need to be examined by a trained technician at an authorized service and your Local Support team will assist you further with this and answer any questions that you may have, such as warranty, local service routines and so forth.

Let me know how it went!